Security Statement

Effective February 2025

At Contact Corrector, LLC, we prioritize the security of your data and our services. This Security Statement outlines our commitment to protecting your information and maintaining the integrity of our systems. We employ industry-standard security measures and best practices to safeguard your data and our infrastructure.

Data Protection

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols. We maintain strict security standards and procedures to prevent unauthorized access to your information:

  • End-to-end encryption for all data transmission
  • Regular security audits and vulnerability assessments
  • Secure data storage with encryption at rest
  • Regular backup procedures to prevent data loss
  • Access controls and authentication mechanisms to protect your account

Infrastructure Security

Our infrastructure is hosted in secure, enterprise-grade data centers that maintain multiple certifications for security controls. We implement multiple layers of security controls:

  • Firewalls and intrusion detection systems to monitor and prevent unauthorized access
  • Regular system updates and security patches to protect against vulnerabilities
  • 24/7 infrastructure monitoring and alerting systems
  • Redundant systems and failover capabilities to ensure service availability

Account Security

We implement various measures to protect your account:

  • Strong password requirements and secure password hashing
  • Multi-factor authentication options for enhanced security
  • Automatic account lockout after multiple failed login attempts
  • Session management and automatic timeout for inactive sessions
  • Regular monitoring for suspicious account activity

Security Incident Response

We maintain a comprehensive incident response plan to address security incidents promptly and effectively. Our response procedures include:

  • Immediate investigation of potential security incidents
  • Prompt notification to affected users in case of confirmed breaches
  • Collaboration with security experts and law enforcement when necessary
  • Regular testing and updates to our incident response procedures

Employee Security

Our employees undergo regular security training and follow strict security protocols:

  • Background checks for all employees with access to sensitive systems
  • Regular security awareness training and updates
  • Strict access controls based on role and responsibility
  • Confidentiality agreements and security policies

Security Best Practices

We recommend following these security best practices when using our services:

  • Use strong, unique passwords for your account
  • Enable multi-factor authentication when available
  • Keep your login credentials confidential
  • Log out of your account when using shared computers
  • Report any suspicious activity to our support team immediately

Security Updates

We continuously evaluate and improve our security measures to protect against emerging threats. This Security Statement may be updated periodically to reflect changes in our security practices. We encourage you to review this statement regularly.

Reporting Security Issues

If you discover a potential security issue, please contact our security team immediately at security@contactcorrector.com. We take all security concerns seriously and will respond promptly to your report.